Terms and Conditions

Last Updated: April 25, 2025

Welcome to TraceNcode Technologies Pvt. Ltd.! These Basic Terms and Conditions ("Terms") govern your use of our software products, services, and website (collectively, the "Services"). By using our Services, you agree to be bound by these Terms.

1. Definitions


  • Company: Refers to TraceNcode Technologies Pvt. Ltd., including its affiliates and subsidiaries.

  • Client/User: Any individual or organization using the Company’s services or software.

  • Services: All software, products, consulting, development, or support services provided by the Company.

2. Scope of Services

We provide software development, implementation, customization, support, and other IT-related services. The scope and pricing will be defined in a separate proposal or agreement.

3. Intellectual Property

All software, code, documentation, and deliverables developed by the Company remain the intellectual property of TraceNcode Technologies Pvt. Ltd. unless explicitly stated otherwise in a written agreement.

4. Client Responsibilities


  • Provide timely access to necessary resources, information, and personnel.

  • Ensure all content or data shared with the Company is legal and does not violate any third-party rights.

5. Payment Terms


  • All fees will be outlined in the project agreement or invoice.

  • Payments must be made according to the specified schedule.

  • Late payments may incur a penalty or delay in service delivery.

6. Confidentiality

Both parties agree to keep all confidential information private and not disclose it to third parties without written consent, except as required by law.

7. Warranties and Liabilities


  • The Company will make reasonable efforts to deliver error-free services.

  • The Company is not liable for indirect, incidental, or consequential damages arising from the use of its software or services.

8. Termination

Either party may terminate the agreement with written notice. Any outstanding payments must be settled within 15 days of termination.

9. Support and Maintenance

Support, bug fixes, and updates are only provided if included in the service package or under a separate maintenance agreement.

10. Governing Law

These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts located in Indore, Madhya Pradesh.

11. Modifications

We may update these Terms from time to time. Continued use of our Services after changes implies acceptance of the updated Terms.

12. Refunds & Cancellation Policy - Visit here