Privacy Policy

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Effective Date: 15/02/2021


At Tracencode, accessible from https://erp.tracencode.tech, your privacy is important to us. This Privacy Policy outlines the types of data we collect, how we use it, to whom it may be disclosed, and the security practices we follow to protect your information.

1. Information We Collect

Personal Information

We may collect the following personal data when you interact with our website or services:


  • Full Name

  • Email Address

  • Phone Number

  • Billing and Shipping Address

  • IP Address

  • Payment Details (processed securely via third-party gateways)

Non-Personal Information


  • Browser type and version

  • Device type and operating system

  • Pages visited and navigation behavior

  • Referring URL

  • Time and date of access

2. Purpose of Data Collection

Tracencode collects and uses your data to:


  • Provide, maintain, and improve our ERP services

  • Facilitate transactions and issue invoices

  • Respond to inquiries and support requests

  • Customize user experience and analyze usage patterns

  • Send service updates, newsletters, and promotional materials (only with your consent)

  • Comply with legal obligations and enforce our terms

3. Disclosure of Information

We do not sell or rent your personal data. However, we may disclose it under the following conditions:


  • To Service Providers: Trusted third parties that help us operate the website and services (e.g., hosting, payments, analytics) under strict confidentiality

  • Legal Requirements: When required by law or legal process to comply with obligations or protect the rights and safety of Tracencode and users

  • Business Transfers: In the event of a merger, acquisition, or asset sale, user information may be part of the transferred assets

4. Data Security

We implement reasonable and industry-standard security practices to safeguard your information:


  • SSL encryption for data in transit

  • Secure access controls and authentication measures

  • Regular system monitoring and vulnerability assessments

  • Role-based data access restrictions

  • Staff training on data privacy and security

However, please understand that no method of data transmission over the Internet is completely secure.

5. Your Rights

You may have the following rights depending on applicable laws:


  • Right to access your personal data

  • Right to correct or delete your data

  • Right to restrict or object to processing

  • Right to withdraw consent at any time

  • Right to data portability

  • Right to lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at support@tracencode.tech.

6. Cookies and Tracking

Our website uses cookies to:


  • Improve functionality

  • Analyze user behavior

  • Personalize user experience

You can manage or disable cookies through your browser settings.

7. Third-Party Links

Our website may include links to other websites not operated by Tracencode. We are not responsible for the content or privacy practices of those sites.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. Your continued use of the site after changes indicates your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:

Tracencode

Email: [admin@tracencode.tech]

Website: https://erp.tracencode.tech